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Refund Policy

Refund Policy - the basics

All sales are final — we do not offer refunds or exchanges after payment, so please review your order carefully before completing purchase. If an item arrives damaged or incorrect, contact us within 7 days with photos and your order number and we will assess the claim for a possible replacement or store credit; approved claims will have return shipping covered. To file a claim, email support@boxhold.net and we’ll respond within 48 hours. 📩

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